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Contact us

Questions about a product, an order or a warranty? Send us a message and our team will get back to you.

Frequently asked questions

Are all your phones SIM-free?

Yes, every phone on our website is SIM-free.

What is the warranty on the phones?

All phones come with a 2-year warranty.

Can I buy the phone in instalments?

Yes, we accept payments via Klarna.

What is the delivery time?

Order before 2pm on a working day and we deliver the next working day anywhere in Ireland with DPD.

Do you provide a VAT invoice?

Yes, we provide a VAT invoice on request.

Can I collect my order in person?

No, collection isn’t available. All orders placed on our website are delivered.

Email us

info @ mstore.ie

If your message is about an existing order, please include your order number so we can help you faster.

  • Next working day delivery across Ireland when you order before 2pm
  • 2-year warranty on all phones
  • 30-day returns window
  • Pay in instalments with Klarna

Send us a message


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